http://en.wikipedia.org/wiki/Kübler-Ross_model
It is pretty clear that Apple is still in the third stage. It is bargaining with its user base: could you please forgive us if we just give you a free bumper?
Apple really needs to own up to the issue. I expect there will be more ads from rivals poking fun at the Apple's antenna issue. Eventually Apple's hand will be forced to admit the flaw. And if iPhone radically change the antenna design I could imagine class action law suit will be brought up to target the iPhone 4 design issue.
Even though Apple didn't really hide their head in the sand, they also want to just spin around the issue as long as they could. We will how if would play out. At the mean time I am still waiting for my iPhone 4.
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